Terms of service

Terms of Service

OVERVIEW

Welcome to BushSkin.
The terms “we”, “us”, and “our” refer to BushSkin.

BushSkin operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services.

Please read these Terms carefully. They contain important information about your rights and obligations, including limitations of liability and warranty disclaimers.

By visiting our site and/or purchasing from us, you engage in our Services and agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree to these Terms or the Privacy Policy, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependants to use the Services under your supervision.

You may be required to provide evidence of identity, contact details, billing information, payment details, and shipping information. You warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide it.

You are responsible for maintaining the confidentiality of your account details and for all activity conducted under your account. You must not transfer, sell, assign, or licence your account to any other person.

SECTION 2 – PRODUCTS AND SERVICES

We take reasonable steps to ensure that product descriptions, images, and information are accurate. However, colours and appearance may vary depending on your device, screen settings, and lighting conditions.

We do not guarantee that product descriptions, images, or other content are error-free, current, or complete, and we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

All products are subject to availability. We reserve the right to limit or discontinue any product or Service at any time, without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

An order is not accepted until payment has been successfully processed and we have issued an order confirmation. Once accepted, we may be unable to cancel or modify your order.

If an order is cancelled or amended, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Returns & Refunds Policy [LINK].

You represent that all purchases are for personal or household use only, and not for resale or commercial purposes.

SECTION 4 – PRICING AND PAYMENT

Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.

Unless stated otherwise, prices do not include shipping, duties, customs charges, or applicable taxes.

You agree to provide accurate, complete, and current payment information and authorise us to charge your selected payment method for all amounts due.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timeframes are estimates only and not guaranteed. Delays may occur due to factors beyond our control, including carrier delays, customs processing, or force majeure events.

To the extent permitted by law, risk of loss passes to you once the order is handed to the shipping carrier.

SECTION 6 – AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded.

Under the Australian Consumer Law, you are entitled to:

  • A replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage; and

  • Repair or replacement if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our goods and Services come with guarantees that cannot be excluded under Australian Consumer Law.

SECTION 7 – DISCLAIMER AND LIMITATION OF LIABILITY

To the fullest extent permitted by law, BushSkin makes no warranties or representations that the Services will be uninterrupted, timely, secure, or error-free.

Except as required under Australian Consumer Law, we are not liable for any indirect, incidental, consequential, or special damages arising from your use of the Services or products purchased through the store.

Where liability cannot be excluded under law, our liability is limited, at our option, to:

  • Replacement of the goods; or

  • Repair of the goods; or

  • Refund of the cost of the goods.

SECTION 8 – INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos, images, and software, is the property of BushSkin or its licensors and is protected by Australian and international intellectual property laws.

You must not reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express written permission.

SECTION 9 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.
You submit to the non-exclusive jurisdiction of the courts of Australia.

SECTION 10 – CONTACT INFORMATION

Questions about these Terms should be sent to:
Shop@BushSkin.com.au